Privacy Policy

Infini Technology Sdn Bhd Privacy Policy


INFINI makes all reasonable efforts to safeguard customer information, and does not disseminate customer information to any third party under any circumstances. INFINI reserves the right to change this statement. Any changes made will be posted on this page. The following discloses the information gathering and dissemination practices for this Web site:

Please be informed that this Privacy Policy applies solely to INFINI Websites and does not apply to any third-party websites you may access from our websites. To determine how they deal with your personal information, please ensure that you read their respective privacy policies


We value your trust and are committed to protecting your personal information. To ensure that you can make informed decisions and feel confident about supplying your personal information to us when using INFINI websites, Products and/or Services, we provide you with this Privacy Policy outlining our practices and the choices you have concerning how your personal information is being collected and used by us.

Personal Data Protection

Your personal data administrator is INFINI. Our databases are protected from access by third parties. The data gathered in the registration process or transaction are used for correct processing of the order and also for following the status of the order and making changes at the client’s request before it is dispatched. In order to realize a contract, the on-line store may share the collected information to such entities as payment system operators. In such cases, the amount of shared data is limited to the necessary minimum. Moreover, the provided data may also be made available to the authorities under the applicable laws. Clients shall retain the right to access, verify and remove their data from the database after order completion. These activities can be performed by contacting the department responsible for client's transaction.

In order for us to provide you with the best possible Products and/or Services and to operate in an efficient and effective manner, we need to collect relevant personal information from you. The personal information collected by us may include (but is not limited to) the following:

  • Sensitive information such as your name, date of birth, identification supporting documents (including NRIC or passport number), gender, nationality and race.
  • Contact information such as current private and/or business address, telephone or mobile phone number, fax number, email address and physical address.
  • Payment information such as your credit card information, including the name of cardholder, card number, billing address, expiry date and other bank account details.
  • The status of the Products and/or Services you have acquired from us.
  • Usage of the Products and/or Service (for example the website that you are hosting and/or emails you send out or receive).
  • Recording of calls placed by you to our help desk, LiveChat chats you have had with our operators and/or Tickets you have placed for our service enhancement and improvement.

If you wish to have access to your personal information in our possession, or if you are of the opinion that such personal information held by us is inaccurate, incomplete, misleading, not relevant or not up-to-date, you may make a request to us by emailing to You should quote your name, address and phone/account number and provide brief details of the information you want to correct.

When you create an account in INFINI, you are automatically subscribed to receive transactional notices, email newsletters and news of special promotions offered INFINI. To unsubscribe from our newsletters and promotional mailings, you may press the links provided in promotional email messages sent to you or contact our support.


As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. To collect this information, when you visit our store, a "cookie" may be set on your computer. Cookies contain a small amount of information that allows our web servers to recognize you whenever you visit. We store information that we collect through cookies, log files and/or clear gifs to create "settings" regarding your preferences.

We use cookie information to analyze trends, administer the website, track users' movements and gather demographic information for aggregate use. INFINI also may use cookies to enable our servers to recognize your web browser and tell us how and when you visit the store and otherwise use the store through the Internet. Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. A user who does not accept cookies from our store may not be able to access certain areas of the store.

Children’s Policy

Children under the age of 13 are prohibited from using our services without the consent of a parent or guardian. However, it must be noted that INFINI has no way of knowing if a visitor or customer is actually under the age of 13. Therefore, it's entirely possible that we may collect, use and disclose information about users under the age of 13. We encourage parents to monitor their child's use of the Internet and advise those users under the age of 13 to obtain parental or guardian consent before disclosing any information.

Financial Information

We use third party payment system operators who collect and store financial information, such as your payment method (valid credit card number, type, expiration date or other financial information), and their use and storage of that information is governed by the payment system operators applicable terms of service and privacy policy. Collected billing information is used for the purposes of processing billing payments and fraud detection.

Changes in the privacy policy

We reserve the right to introduce changes in the above privacy policy by publishing the new policy on this web page.